1. Introduction

This Privacy Policy outlines how Plank and Sons Services (“we,” “us,” or “our”) collects, uses, and protects your personal information in compliance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”). By accessing or using our website (“Site”) and services (“Services”), you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site and Services.

2. Personal Information We Collect

“Personal Information” refers to information that can identify you as an individual or juristic person. We may collect the following types of Personal Information:

Contact Details: Name, email address, phone number, and physical address.

Identification Information: Identity number or company registration number.

Financial Information: Banking details for payment purposes.

Usage Data: Information about how you use our Site and Services.

3. How We Collect Personal Information

We collect Personal Information through:

Direct Interactions: When you provide information by filling in forms or corresponding with us via email or phone.

Automated Technologies: As you interact with our Site, we may collect technical data about your equipment and browsing actions.

4. Use of Personal Information

We use your Personal Information to:

•Provide and improve our Services.

•Process quotations and respond to inquiries.

•Comply with legal obligations.

•Communicate with you regarding updates or changes to our Services.

5. Sharing of Personal Information

We do not sell your Personal Information. We may share your information with:

Service Providers: Third parties who assist us in operating our business and providing Services.

Legal Obligations: When required by law or to protect our rights.

6. Data Security

We implement appropriate security measures to protect your Personal Information from unauthorized access, alteration, or disclosure.

7. Your Rights

Under POPIA, you have the right to:

•Access your Personal Information.

•Request correction or deletion of your Personal Information.

•Object to the processing of your Personal Information.

To exercise these rights, please contact us using the details provided below.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

•Email: sales@psservice.co.za

Last updated: 5 November 2024